*Terms and conditions apply. Requires the sign up for UNIVERGE BLUE CONNECT PRO or PRO PLUS, and get FREE ENGAGE CORE contact center agent license for those users. Contact your American Telephone representative for more information.
Blog
What is NEC Blue Extend?
Did you know the average full-timeservice rep is switching screens up to 1,100 times a day? With NEC BLUE Extend, we can integrate NEC CONNECT and ENGAGE to your existing in house systems and applications and streamline your processes, provide higher productivity, and increase customer retention. EXTEND connects powerful voice, chat, video conferencing and contact …
Why NEC Univerge Blue?
Backed by NEC, UNIVERGE BLUE benefits from the company’s 120 years of real-world experience and substantial investment in advancing communications and infrastructure technology. NEC maintains a global reputation as a leading and trustworthy solution provider that is committed to the success of its customers, their customers, and those that depend on them. Cloud Migration Made …
DT700 and DT300 End of Life Announcement
With the release of the DT800 and DT400 desktop telephones in September of 2014 for the SV9000 Series Systems, they have announced the End of Life (EOL) for the DT700 and DT300 model telephones (ITL and DTL). End of Life – September 30, 2016 End of Support – September 30, 2017 End of Extended Warranty – …
DT820 IP Phones Now Available SV9300, SV9500, and 3C Systems
DT820 series terminals are now supported on the UNIVERGE SV9300, SV9500 & 3C Systems. The DT820 is the successor of the DT710 product line. The basic DT820 is designed for standard business users and can also be used in lobbies and public spaces. The DT820 ITY-6D-1(BK) offers: LCD – Black and White backlit display with …
New Mitel SIP-DECT Single Cell Solution
Mitel is releasing their new DECT product.
Mitel 5610 DECT Phone Manufactured Discontinued
Mitel has announced they will no longer manufacture the 5610 DECT phone and accessories. They will sell the product as long as supplies last.
NEC SV9100 Release 4.0 Now Available
NEC has released version 4.0 for the SV9100 which includes new features and benefit. Some examples of enhancements are:
NEC Releases SV9500 Version 2 Software
Universe SV9500 95-112 V2 software is now available.
NEC Releases Two New IP Telephones
NEC has released the DT820 IP telephone for connection to the SV9100. Value and flexibility are what set these phones apart.