ONE SOLUTION FOR ALL YOUR COMMUNCATION NEEDS
Are you having to manage voice, chat, SMS, emails, voicemails, and social media across multiple solutions? Do you need a separate contact center for your reporting and analytics? Are you paying for a cloud storage solution? UNITE provides you one solution to manage them all. It doesn’t matter if you are in the office, working from home, or out in the field. Your employes are equipped with the right tools to be productive and provide a consistent customer experience. Bring your teams and customers together on one of the most inclusive integrated business communications platforms.
BUILD YOUR COMMUNICATION SOLUTION
The UNITE portfolio can grow as your needs evolve. You can start out with just voice and mobility or with every application. You know your business….we know communications. As your communication partner, American Telephone will help you build the right solution for your business today and tomorrow! Contact us to get started.
ADDITIONAL FEATURES AVAILABLE WITH UNITE
Archiving
Securely back up your organization’s phone calls, meetings, chats, and SMS communication.
Company Messaging
Give customers the ability to conveniently communicate with your business via SMS, MMS, and phone.
Toll-Free Calling
Save time and money with one consolidated bill, flat rate pricing, and shared minutes across users.
MORE RESPONSIVE CUSTOMER CARE WITH INTEGRATED UNITE AND CONTACT CENTER
LEARN MORE ABOUT CONTACT CENTER
All-In-One Platform
One seamless cloud solution with a single user interface merging employee productivity with omnichannel customer engagement.
A More Informed Organization
A singular platform helps businesses cut hold times, increase call effectiveness, and improve employees’ ability to resolve issues quickly.