Month: March 2021

Are you a healthcare provider looking for an improved patient experience, HCAHPS scores, and improved outcomes? For most providers, your first engagement with patients is either virtual or through your contact center. Let us show you how CCaaS with skills-based routing, patient chat, e-mail queuing and social media integration can help you ensure that first …

Some organizations will adopt cloud services for scalability, speed and reduced IT maintenance. Others prefer to manage their own infrastructure on-premises, for more control, security and a single up-front cost. Hybrid architectures combine elements of both, perfect for those looking for the flexibility and agility of each solution. UNIVERGE BLUE® delivers on any of these …