Archive
ARCHIVE
Preserve, Search and Retrieve UNITE & CONTACT CENTER Communications
An Essential Service
For Business Communications
Securely capture your organization’s calls, chats, meetings, and SMS conversations, and ensure the information is easy to find whenever it’s needed.
AUTOMATIC DATA CAPTURE
Capture and retain calls, chats, meetings, and SMS to help ensure your communications are preserved in one place.
FIND WHAT YOU NEED
Powerful contextual search to quickly find conversations when you need them.
SUPPORT COMPLIANCE
Facilitates compliance with internal governance and regulatory requirements for retention, retrieval, and security.
SECURE ARCHIVE
30+ integrated apps that are easy to add as your business grows
Find Information
When You Need It
Automatically preserve, search, and retrieve your critical business communications.
- AUTOMATED DATA CAPTURE-Â Automatically captures chat, SMS, meetings, and voice data without administrative or user action (after the initial activation).
- POWERFUL CONTEXTUAL SEARCHÂ - Indexes both content and metadata so users can access millions of files and refine searches using dozens of properties for results in seconds.
- SEAMLESS INTEGRATIONÂ - Deploys in minutes with everything needed to enable compliant retention of communications.
- UNLIMITED CAPACITY *Â - Administrators are not forced to estimate the level of activity for their organization or project storage requirements.
*Subject to the Fair Use limitations set forth in the UNITE ARCHIVE Product Schedule available at Legal information | Intermedia
Compliance And
Security Capabilities
Lower the burden on your operations, compliance, and legal teams by enabling
fast, powerful search and retrieval.
- REGULATIONS AND COMPLIANCEÂ - Supports HIPAA, FINRA and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.
- DATA RESIDENCY- UNIVERGE BLUE ARCHIVE addresses data residency requirements, supporting flexible deployments with data centers in US, Canadian and European locations.
- RETENTION PERIODÂ - Choose to store data for as long as your business case requires with retention options of up to ten years.
- IDENTITY AND ACCESS MANAGEMENTÂ - Control over who can access and manage archived communications.
- DISCOVERY AND LITIGATION SUPPORTÂ - Apply legal hold to override retention periods and ensure data is retained to support legal case workflow and export of all case documents.
- SECURITYÂ - Data is uploaded securely and encrypted in transit and at rest with multi-factor authentication to protect access and limit export to authorized users.
UNIVERGE BLUE ARCHIVE
Guided Interactive Demos
Experience for yourself the capabilities of NEC’s UNIVERGE BLUE ARCHIVE
through these two Guided Interactive Demos!
Stress-Free
Cloud Experience