Effective January 1, 2025, our rates will change for customers who do not have a maintenance agreement with American Telephone.
Maintenance customers receive priority dispatch. Maintenance customers also receive reduced or locked-in labor rates and do not pay a trip charge for adds, moves, and changes when tech is on-site. All remote work is at no charge.
Rate changing:
- Tickets handled remotely = $110 per hour
Other rates not changing:
- Arizona (on site) = $120 per hour
- Phoenix and Tucson metropolitan areas = $45 trip charge
- Travel over an hour = $75 per hour round trip
- California (on site) = $145 per hour
- Los Angeles, San Diego, Palm Springs, San Francisco, and Tahoe metropolitan areas = $55 trip charge
- Travel over an hour and outside the above-listed areas = $75 per hour round trip
- Nevada (on site) = $120 per hour
- Las Vegas and Reno = $45 trip charge
- Travel over an hour = $75 per hour round trip
~All labor is billed with a one-hour minimum~
Overtime rate is billed regular rate times 1.5 (4 Hour Minimum)
Holiday rate is billed at regular rate times 2 (4 Hour Minimum)