HOSPITALITY PHONE SYSTEM & COMMUNICATIONS SOLUTIONS FOR YOUR HOTEL
We know how vital it is for you to provide the best guest experience while making it as efficient and smooth as possible for your staff to run their daily activities. Whether you are a big hotel in a bustling city square or a series of cottages by a peaceful lake, having flexible and secure communications and collaboration tools are at the heart of the positive experience so crucial to your business.
AMERICAN TELEPHONE IS A MITEL HOSPITALITY SPECIALIZATION PARTNER
Specialist partners are annually assessed against strict criteria from Mitel and demonstrate proven commitment to excellence in the hospitality industry. We are 1 of only 23 dealers in the country!
INTEGRATES with PMS & OTHER APPS IN THE INDUSTRY
Small gestures that make a big difference: remembering guest names and preferences, providing timely service, and protecting their privacy at all times. By integrating with hospitality management solutions and contact center routing, Mitel solutions help you get the small things right.
With Mitel, you can offer guests relevant content to enrich their experience and promote revenue-generating services based on known guest preferences. Using a multilingual and interactive guest app, for example, you could customize your guest experience and build rapport for lifelong customers.
STRENGTHEN GUEST ENGAGEMENT
With contact center routing, real-time messaging, Mitel Revolution, and bring-your-own-device integrations, you can use multiple communications channels to interact with your guests and promote your brand services, restaurants, and amenities before, during, and after their stay. Gaining insight into your guests’ habits and anticipating their needs allow you to differentiate your business by providing personalized experiences for your guests.