Mitel has announced the end of sale for the SX-200ICP product line effective July 31, 2021. The end of support is July 31, 2024. As part of the migration offerings, Mitel has introduced a unique migration program for the SX-200 ICP hospitality customers to migrate to the MiVoice Business hospitality system by keeping the hardware …
Year: 2021
iLink – Gold Standard for Hospitality middleware
iLink is the central communication hub for all the TigerTMS suite of solutions, and for all best-of-breed applications needed by hotels to offer the ultimate guest experience. The has become the Gold Standard for Hospitality middleware, providing interface connectivity for all the leading PMS systems, TV systems, and guest services’ solutions in the market. iLink …
Update: TigerTMS and Microsoft Silverlight
Notice from Tiger TMS regarding iCharge Microsoft has announced that support for their Silverlight browser plugin for Internet Explorer is ending on October 12, 2021. This plugin is used in all current versions of TigerTms iCharge. We are working on a solution that will ensure that your iCharge continues to work normally beyond this date. …
Hospitality Smartphone Solution
TiGERtms Innovations introduced the release of iPortal – New Mobility for Guests iPortal delivers hotel information, messaging, telephony client and auto check-out to the guest smartphone without the need to download an App. You simply scan a QR code to access the iPortal that is the window for all of the applications a guest will …
NEC Important Supply Chain Notice
Below is a memo from NEC regarding Global Semiconductor Shortage and the impact on NEC equipment July 6, 2021 Global Semiconductor Shortage Impact on NEC On-Premises Systems You may have recently read about the unprecedented global semiconductor chip shortage that is impacting entire industries ranging from automotive manufacturers to consumer electronics and beyond. This same …
NEC Smart Check-In
NEC has simplified the guests’ check-in and check-out experience with SMART CHECK-IN. The software solution allows guests to self-manage checking into and out of a property. Easy-to-use and completely automated, the solution’s intuitive interface allows for a fully customizable experience that supports both proprietary branding and a complete array of check-in and check-out functions. …
NEC MEET is a powerful video conferencing solution for businesses of all sizes
NEC MEET will help you maintain productivity with HD video, screen sharing, powerful collaboration features and AI capabilities. Included in NEC MEET 720p HD video conferencing Audio conferencing Screen sharing Screen annotation Integration with Outlook, G-Suite, Slack, MS Teams, and more
ENGAGE Complete Delivers the Ultimate Customer Experience
Chat agents handle two or more concurrent sessions at once making them more efficient than voice-only agents. , On the average, a contact via a chat is resolved 76% quicker than in a voice channel. , All your customers to communcation with you via the communication mode they prefer. UNIVERGE BLUE ENGAGE COMPLETE includes voice, …
UNIVERGE BLUE CONNECT is Fully Integrated with Microsoft Teams
American Telephone can help you get the best of both worlds with UNIVERGE BLUE CONNECT and Microsoft Teams together. Collaborate with Teams. Call from CONNECT. The right apps for the right services: Users will continue to work within Teams for chat, meetings, and files while using the CONNECT desktop and mobile applications for all …
Mitel 6930 Light Phone Available
The new “light” version of the 6930 IP phone – the 6930L is now available. The 6930L is equivalent to the 6930 but without the embedded Bluetooth circuitry and related Bluetooth functionality. This phone is ideal for customers who want the physical and telephony features of the 6930 IP phone but do not require Bluetooth-related …