Category: Univerge Blue

Effective March 26, 2024, the FCC has adopted its first regulations specifically targeting the increasing problem of scam and robotexts.  This change may impact your ability to send SMS messages within NEC CONNECT & ENGAGE. What is included in the new FCC regulations? Another impact is the Do Not Call registry.  If the telephone number …

NEC released UNIVERGE BLUE ARCHIVE.  You can now archive your voice, chat, and SMS communications.  This is exactly what our customers have been requesting. ARCHIVE protects businesses by automatically preserving business communications and making it easy to quickly find information when they need it. It supports many compliance regulations (HIPPA, CMS, SEC, SEC Rule 17a-4, …