Effective January 1, 2025, our rates will change for customers who do not have a maintenance agreement with American Telephone. Maintenance customers receive priority dispatch. Maintenance customers also receive reduced or locked-in labor rates and do not pay a trip charge for adds, moves, and changes when tech is on-site. All remote work is at …
Year: 2024
Extension of SV9100 CP20 and SV9500 CP03 Sales Through 2025
NEC Announcement: NEC has agreed to extend the sales of the SV9100 and SV9500 CPUs to allow additional time for customer upgrades. We understand that budget cycles may already have ended or are soon to end; therefore, we are extending CPU upgrades through December 31st, 2025. Please be advised that the price of the …
NEC Univerge Blue Transitions to Intermedia
Announcement from Intermedia We are excited to share an important update with you: Intermedia and NEC have entered into a definitive agreement for Intermedia to assume NEC’s UNIVERGE BLUE UCaaS/CCaaS business in North America and partner relationships in Europe. The transaction is completed in the United States and Canada, with Europe anticipated to follow in …
Extension of SV9100 CP20 and SV9500 CP03 sales through 2025
NEC has agreed to extend the sales of the SV9100 and SV9500 CPUs to allow additional time for customer upgrades. We understand that budget cycles may already have ended or are soon to end; therefore, we are extending CPU upgrades through December 31st, 2025.
Product Life Cycle Update – NEC IP DECT
Announcement from NEC Corporation of America (NEC). Covers AP400 DECT access points and compatible handsets G277, G577, and I766 with accessories. End of new system sales 12/31/2024 End of Add-on sales (hardware) 12/31/2024 End of Add-on sales (software license only) 12/31/2024 End of Add-on sales (software arrurance) 12/31/2024 End of Support with Software …
Update on NEC Support for Premise Equipment
NEC has announced updated support for their premise equipment. SV9100 CP20 Upgrade CP10 to CP20 12/31/2024 End of New System Sales 12/31/2024 End of Add-on Licenses 3/31/2030 End of Add-on Software Assurance 12/31/2025 End of Support (with active software assurance) 3/31/2030 End of Maintenance (security patches …
NEC Updated End Of Support
NEC Announcement: We are writing to address requests and concerns regarding deadlines in our previous Product Lifecycle Announcement. NEC Corporation of America (NEC) acknowledges the importance of our Unified Communications (UC) solutions and understands the need for ongoing support. We are pleased to offer extended technical support, software licensing, and Software Assurance (SWA). While this …
American Telephone Recognized as a Mitel Hospitality Specialization Partner – Again!
American Telephone is proud to announce that we have been recognized by Mitel as a Hospitality Specialization Partner for 2024! Specialist partners are annually assessed against strict criteria from Mitel and demonstrate proven commitment to excellence in the hospitality industry. We are 1 of only 15 dealers in the country to receive this honor!
New FCC Regulations on SMS Messages – NEC CONNECT & ENGAGE
Effective March 26, 2024, the FCC has adopted its first regulations specifically targeting the increasing problem of scam and robotexts. This change may impact your ability to send SMS messages within NEC CONNECT & ENGAGE. What is included in the new FCC regulations? Another impact is the Do Not Call registry. If the telephone number …
NEC End of Sale Announcement
NEC Announcement: Today we are announcing that we have formally made the decision to exit our on-premise UC business outside of Japan over the next few years. This change applies to all of our on-premise UC products. Our NEC BLUE UCaaS offerings will not be affected by the exit process, where such products are currently …