CONNECT Administrator
UNIVERGE BLUE CONNECT
ADMINISTRATOR TRAINING
This section covers the features used in the system by Administrators.
- Administrative Functions that are covered in this training curriculum will require System Administrator access and permissions to log in to the Control Panel.
- System Administration "Control Panel" is accessed at admin.univerge.blue.
- The login credentials used to access the Administrative Control Panel are separate from those used to access end-user applications.
- The Account Owner must add Account Contacts and assign login credentials and permissions for any additional system administrators to have access to the Control Panel for system management.
CONNECT Handouts
Administrator Fundamentals
UNIVERGE BLUE CONNECT Applications Training Videos
Introduction: Control Panel Overview
Introduction to Control
Panel: UNIVERGE BLUE
CONNECT Administration
More Information
Accounts Contacts
Adding Admin Account
Contacts & Assigning Roles
More Information
Phone Numbers
How to order and manage
new phone numbers
More Information
Auto Attendant
How to set-up and manage
your Auto Attendant
More Information
Pick-Up Groups
How to create and manage
Pickup Groups
More Information
Paging Groups
How to create and manage
Paging Groups
More Information
Managing Device Locations
How to group users and
devices logically by Physical
Locations
Quick Start Guide
Resources & Utilities
How to create and manage
Resources Accounts
Quick Start Guide
Managing Connect WEB FAX
How to create, manage ,
and use CONNECT Web Fax
Quick Start Guide
Service Adoption
How to access and use Service
Adoption Dashboard
Quick Start Guide
Call Recording
How to enable and manage
Call Recording on CONNECT
Quick Start Guide
Administrator Fundamentals
UNIVERGE BLUE CONNECT Applications Training Videos
Additional Resources
UNIVERGE BLUE CONNECT ADMINISTRATOR:
- CONNECT User Subscription Packages
- UNIVERGE BLUE CONNECT Common Topics & FAQs
- UNIVERGE BLUE MEET Common Topics & FAQs
- CONNECT Common Feature Codes : Admin
- CONNECT Company Messaging : Admin
- Managing Advanced Hunt Groups : Admin
- UNIVERGE BLUE CONNECT : Advanced Hunt Group Real-Time Dashboard Via Control Panel