NEC UCaaS Training Links

UCaaS General Telephone

  • Your extension (00:23)
  • Button overview (00:48)
  • Answer a call (3:42)
  • Dial an extension (intercom) (4:00)
  • Dial an outside number (5:16)
  • Dialing other sites (6:10)
  • Hold & Park (7:10)
  • Transferring calls (8:47)
  • Conferencing (11:21)
  • Access voicemail (12:04)
  • Call history (12:39)

Setup Headset

Override Schedule with UC Client – Desktop Application

Override Schedule with UC Mobile Client

General Overview – UC Client – Desktop

  • Login and set up (00:18)
  • Overview of main screen (5:04)
  • Add contacts (6:40)
  • Receive a call (8:13)
  • Make a call (8:53)
  • Initiate a chat (9:44)
  • Presence (10:31)
  • Profiles (12:15)
  • Move a call (13:45)
  • Help (14:06)
  • Log off (14:24)

General Overview – UC Client – Mobile

  • Download and mobile phone settings (0:05)
  • Login and set up (1:02)
  • Overview of main screen (4:01)
  • Add contacts (5:09)
  • Receive a call (5:53)
  • Make a call (6:38)
  • initiate a chat (7:11)
  • Presence (7:52)
  • Profiles (9:27)
  • Move a call (10:35)
  • Help (11:22)
  • Log out (12:00)
  • Important information (12:24)